Contact Us

How to Reach Us

Can’t find the information you need? We would be glad to assist with your query.

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Rose Pharmacy Customer Service

For questions, comments and complaints including feedback about our stores, pharmacy and policies, call (032) 230 5021

Business Hours :
Monday – Thursday 8:00 AM – 6:30 PM
Friday 8:00 AM – 5:00 PM.
Closed major holidays.

Contact Customer Service Department

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ksm-card-small

For help with KSM Loyalty Card

For questions and comments including member updates, KSM Loyalty Card program information and KSM points, call (032) 230 5120

Business Hours :
Monday – Thursday 8:00 AM – 6:30 PM
Friday 8:00 AM – 5:00 PM.
Closed on Public Holiday.

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rose-express-small

For help with RosExpress

For questions and comments including feedback on RosExpress delivery services please call  (032) 230 5050

Monday to Sunday (Including Public Holiday), 8:00 AM to 7.30 PM

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For help with Rosepharmacy.com

For questions or comments including user account, password issues, website issue.

Email : online@rosepharmacy.com

Business Hours :
Monday – Thursday 8:00 AM – 6:30 PM
Friday 8:00 AM – 5:00 PM.
Closed on Public Holiday.

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carrers

For help with Rose Pharmacy Recruitment

For questions or comments including  job application status and job opening, call (032) 230 5005 to 7

Email : hr.recruitment@rosepharmacy.com

Business Hours :
Monday – Thursday 8:00 AM – 6:30 PM
Friday 8:00 AM – 5:00 PM.
Closed on Public Holiday.

Contact Recruitment Department

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live-chat

Chat online with us

Need help now? Connect with a friendly Online Pharmacist.
Please find the Ask a Pharmacist chat box in the lower right corner of the page.
Ask a Pharmacist  Online Chat is available from
Monday to Sunday (Including Public Holiday), 8:00 AM to 7.30 PM

If you are not able to reach us right away, we might not be around but please feel free to leave us a message.

location

Our Location

E Osmeña cor L Bacayo St., Guadalupe
Cebu City, Philippines 6000

Business Hours :
Monday – Thursday 8:00 AM – 6:30 PM
Friday 8:00 AM – 5:00 PM.
Closed on Public Holiday.