Our delivery policy for Online Orders
Where can my order be delivered?
We can deliver your order to any address anywhere in the Philippines.
How long does it take to get my orders delivered?
All transactions made through this online facility shall be processed in accordance with Philippine standard time.
- In Metro Cebu : Same Day Delivery
Our business hours are Mondays to Sunday from 8:00am – 9:00pm are deemed acknowledged and will be processed on the same day, while orders received after 9:00 pm shall be attended to and processed on the following day
• For outside Metro Cebu : 7 calendar days (except Sundays and holidays)
To get a more specific delivery area, please refer to www.rosepharmacy.com/delivery-area/.
Also, you can check your order status anytime online with our Order Tracking tool www.rosepharmacy.com/orderstatus.
Our business hours are Mondays to Sunday from 8:00am – 9:00pm are deemed acknowledged and will be processed on the same day, while orders received after 5:00 pm shall be attended to and processed on the following day.
Can i order Prescription medicine online?
Yes. Just like an ordinary pharmacy, we are required by law to only dispense prescription drugs upon presentation of a valid prescription that contains the following details: date of prescription, patient’s name, prescriber’s name and license number.
During check out you are ask to attach a copy of your doctors prescription in order to proceed. Our online pharmacist will call you for verification prescription order.
Upon claiming/delivery of your order you need to present the original prescription to our store pharmacist.
How much does delivery cost?
For Metro Cebu
We usually apply a flat delivery fee of Php99 for orders below Php2000. Check the website regularly for free delivery promotions – currently we are happy to waive delivery fees for any orders higher than Php2000 (Metro Cebu Only).
How can my order qualify for free delivery?
For now, we are pleased to offer free delivery for orders of Php2000 and above for Metro Cebu Order. Enjoy while it lasts!
Package damaged upon delivery
In the event that the delivered package is damaged, please indicate the damage upon signing off the package with our delivery provider.