Help Center - How to Return

Can I return the item I ordered online?

Yes, You can return your item for Acceptable Return Reasons.
Your return can only be approved based on the following reasons:
1. Damaged Item
2. Wrong Item Delivered
3. Incorrectly Dispensed

Your item can only be returned within 7 calendar days after you receive your order. Any problems encountered after seven days will not be accommodated under our Return Policy.

How can I return an item

1. Make sure it meets the criteria for a valid return
2. Fill in the Online Returns Form
3. Drop off your item at any LBC outlet and don’t forget to get your Acknowledgement Return Receipt